PRIVACY POLICY

Last updated: November 14, 2025

INTRODUCTION

INEO Racing Technologies ("we," "us," or "our") operates the website www.ineo.events (the "Site") and provides motorsport event management services (collectively, the "Services"). We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services. Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.

You can contact us at:

• Email: hello@ineo.events
• Data Protection Officer: hello@ineo.events

TABLE OF CONTENTS

1. Information We Collect
2. How We Use Your Information
3. Legal Basis for Processing
4. Data Sharing and Disclosure
5. Third-Party Services
6. Cookies and Tracking Technologies
7. Data Security
8. Data Retention
9. Your Rights Under GDPR
10. Children's Privacy
11. International Data Transfers
12. Changes to This Privacy Policy
13. Contact Us

1. INFORMATION WE COLLECT

We collect information that you provide directly to us and information that is automatically collected when you use our Services.

1.1 Information You Provide to Us

Account Information:

• Email address
• First name and last name
• Password (stored in encrypted form)
• Profile picture (optional)

Driver Information:

• Full name
• Date of birth
• Nationality
• Race number
• Transponder number
• Car make and model (for rally events)
• Car engine capacity (for rally events)
• Co-driver information (if applicable, including name, date of birth, nationality, and email)
• Parent/Guardian or Next of Kin information (name, phone number, email address)
• Novice status
• Custom field data as required by specific events

Event and Championship Registration Information:

• Event entries and registrations
• Class selections
• Payment information (processed securely through Stripe - we do not store full payment card details)
• Entry confirmations and receipts

Communications:

• Messages sent through our platform
• Support requests
• Email communications

1.2 Information Automatically Collected

• Usage Data: Information about how you access and use our Services, including your IP address, browser type, device information, pages visited, and time spent on pages
• Log Data: Server logs including IP addresses, access times, and pages viewed
• Session Information: Session cookies and tokens used to maintain your login state
• Location Data: General location information derived from your IP address

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• To Provide and Maintain Our Services: Create and manage your account, process event registrations, facilitate payments, and provide customer support
• To Communicate with You: Send you service-related notifications, event confirmations, payment receipts, and respond to your inquiries
• To Manage Events: Process event entries, manage driver registrations, coordinate with event organizers, and maintain event records
• To Display Public Information: As stated in our Terms and Conditions, competitor names (including minors) registered for events may be publicly visible on our website, event materials, or associated platforms
• To Improve Our Services: Analyze usage patterns, troubleshoot issues, and enhance user experience
• To Ensure Security: Detect and prevent fraud, unauthorized access, and other security threats
• To Comply with Legal Obligations: Meet legal requirements, respond to legal processes, and protect our rights
• For Marketing: With your consent, send you newsletters and promotional communications about our Services

3. LEGAL BASIS FOR PROCESSING

Under GDPR, we process your personal data based on the following legal grounds:

• Contractual Necessity: To perform our contract with you (e.g., processing event registrations, managing your account)
• Legitimate Interests: To operate and improve our Services, ensure security, and prevent fraud
• Consent: Where you have provided explicit consent (e.g., marketing communications, optional profile features)
• Legal Obligation: To comply with applicable laws and regulations
• Vital Interests: To protect the safety and security of event participants

4. DATA SHARING AND DISCLOSURE

We may share your information in the following circumstances:

4.1 Event Organizers and Clubs

When you register for an event or championship, we share relevant information with the organizing club or event organizer to facilitate event management. This includes driver information, entry details, and contact information necessary for event administration.

4.2 Public Visibility

As stated in our Terms and Conditions, competitor names (including minors) registered for events may be publicly displayed on our website, event materials, or other platforms associated with the event. If you do not wish for your name to be publicly visible, you must refrain from registering for events.

4.3 Service Providers

We share information with trusted third-party service providers who assist us in operating our Services, including:

• Payment processors (Stripe)
• Email service providers (MailerSend)
• Hosting and cloud storage providers
• Analytics and monitoring services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.4 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or others.

4.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. THIRD-PARTY SERVICES

Our Services integrate with the following third-party services that may collect and process your information:

5.1 Payment Processing - Stripe

We use Stripe to process payments. When you make a payment, Stripe collects and processes your payment information. We do not store your full payment card details. Stripe's privacy policy applies to their processing of your payment data: https://stripe.com/privacy

5.2 Email Services - MailerSend

We use MailerSend to send transactional and marketing emails. MailerSend processes your email address and name for email delivery. Their privacy policy: https://www.mailersend.com/legal/privacy-policy

5.3 Analytics - Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as page views, time on site, and device information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. Google's privacy policy: https://policies.google.com/privacy

5.4 Live Chat - Tawk.to

We use Tawk.to to provide live chat support. When you use the chat feature, Tawk.to may collect your name, email address, and chat messages. Tawk.to's privacy policy: https://www.tawk.to/privacy-policy/

5.5 Error Monitoring - Bugsnag

We use Bugsnag to monitor and track errors in our Services. Bugsnag may collect technical information about errors and your device. Bugsnag's privacy policy: https://www.bugsnag.com/legal/privacy-policy

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to track activity on our Services and store certain information.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the Services to function, including session cookies for authentication and security
• Analytics Cookies: Used to understand how visitors interact with our website (Google Analytics)
• Functional Cookies: Enable enhanced functionality and personalization (e.g., chat widget preferences)

6.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Services. For more information about managing cookies, visit www.allaboutcookies.org.

7. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of passwords using industry-standard hashing algorithms
• Secure HTTPS connections for all data transmission
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure session management

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

8. DATA RETENTION

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account Information: Retained while your account is active and for a reasonable period after account closure to comply with legal obligations
• Event Records: Retained for the duration necessary to manage events and comply with legal and regulatory requirements
• Payment Records: Retained as required by financial and tax regulations
• Marketing Data: Retained until you withdraw consent or unsubscribe

When we no longer need your personal data, we will securely delete or anonymize it in accordance with our data retention policies.

9. YOUR RIGHTS UNDER GDPR

If you are located in the European Economic Area (EEA) or United Kingdom, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing based on legitimate interests or for direct marketing purposes
• Right to Withdraw Consent: Withdraw consent where processing is based on consent
• Right to Lodge a Complaint: File a complaint with the Data Protection Commission (Ireland) or your local supervisory authority

To exercise any of these rights, please contact us at hello@ineo.events. We will respond to your request within one month, though this may be extended in complex cases.

Note: Some rights may be limited in certain circumstances, such as when we have a legal obligation to retain data or when deletion would affect the rights of others.

10. CHILDREN'S PRIVACY

Our Services are intended for users who are at least 18 years old. However, we recognize that parents or guardians may register minors (under 18) for events on their behalf.

When registering a minor for an event:

• We collect the minor's information (name, date of birth, nationality, etc.) as required for event participation
• We require parent/guardian contact information (name, phone, email) for all minor participants
• By registering a minor, the parent/guardian consents to the collection and processing of the minor's information as described in this Privacy Policy
• The minor's name may be publicly visible as part of event participation lists, as stated in our Terms and Conditions

If you are a parent or guardian and believe we have collected information from a child without proper consent, please contact us immediately at hello@ineo.events.

11. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States, where some of our third-party service providers are located.

When we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Other legally recognized transfer mechanisms

By using our Services, you consent to the transfer of your information to countries outside the EEA as described in this Privacy Policy.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Last updated" date at the top of this Privacy Policy
• Sending you an email notification (for significant changes)

Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

13. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

INEO Racing Technologies
Email: hello@ineo.events
Data Protection Officer: hello@ineo.events

For complaints about our data handling practices, you may also contact the Data Protection Commission:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2
D02 RD28
Ireland
Website: www.dataprotection.ie